Troubleshooting
Verify API error codes
If the Verify API returns a non-null error_code value then use the following table to determine what went wrong:
error_code | Meaning | Description |
|---|---|---|
| 6678 | Missing Parameters | Your request is missing required parameter(s). |
| 8534 | Invalid Parameters | The value of one or more parameters is invalid. |
| 6910 | Bad Credentials | Your API key and/or secret are incorrect, invalid or disabled. |
| 4115 | Identity Not Verified | Your identity is not verified. |
| 3622 | Insufficient Funds | You don't have sufficient funds. |
| 6804 | The code inserted does not match the expected value | |
| 3124 | Too Many Requests | Trying to send a code to a number for more than 5 times in 10 minutes. |
| 2773 | Internal Error | An error has occurred in the platform whilst processing this message. |